Cookie Policy

Last updated: June 2025  |  Applies to: FORKLIFT CORP.

1. Introduction

Welcome to the website of FORKLIFT CORP. (legal name: FORKLIFT CORP.), referred to throughout this policy as “we,” “us,” or “our.” We are committed to protecting your privacy and being transparent about the technologies we use when you visit our website.

This Cookie Policy explains what cookies are, how we use them on our website, what types of cookies we deploy, how you can manage your cookie preferences, and your rights under applicable Canadian privacy legislation — including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws such as Quebec’s Act respecting the protection of personal information in the private sector (Law 25 / Bill 64).

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy. Where your consent is required by law, we will ask for it explicitly through our cookie consent mechanism before placing non-essential cookies on your device.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, smartphone, or other internet-enabled device when you visit a website. They are widely used to make websites work more efficiently, to enhance user experience, and to provide information to website owners.

Cookies are created by the web server that hosts a website and are stored by your web browser. Each time you revisit the same website, your browser sends the cookie back to the server, allowing the site to recognise your device and remember certain information about your visit — such as your language preferences, login status, or items in a shopping cart.

Cookies can be classified in several ways:

• By duration: Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period or until you manually delete them.
• By origin: First-party cookies are set directly by our website. Third-party cookies are set by external services or partners whose content appears on our pages.
• By purpose: Cookies may be essential, functional, analytical, or marketing in nature — each category is described in detail below.

Cookies do not typically contain information that personally identifies you on their own, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

3. How We Use Cookies

FORKLIFT CORP. uses cookies and similar tracking technologies for the following general purposes:

• To ensure our website functions correctly and securely;
• To remember your preferences and settings across visits;
• To analyse how visitors use our site so we can improve its performance and content;
• To deliver relevant content and measure its effectiveness;
• To comply with legal and regulatory obligations.

We do not use cookies to sell your personal information to third parties, nor do we use aggressive advertising or tracking cookies without your explicit consent.

4. Types of Cookies We Use

4.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic operation of our website. Without them, the website cannot function properly, and services you have requested — such as navigating pages or completing a contact form — cannot be provided. Because these cookies are strictly necessary, they do not require your consent under Canadian privacy law.

Essential cookies include:

• Session cookies — maintain your session state as you navigate across pages.
• Security cookies — help detect and prevent malicious activity, such as cross-site request forgery (CSRF) attacks.
• Load balancing cookies — distribute traffic evenly across our servers to ensure performance.

4.2 Functional Cookies (Preference Cookies)

Functional cookies allow our website to remember choices you make and provide enhanced, personalised features. For example, they may remember your language preference, region, or whether you have previously dismissed certain notices. These cookies are set by us or by third-party providers whose services we have incorporated.

While not strictly necessary, functional cookies significantly improve your user experience. We will request your consent before placing functional cookies where required.

4.3 Analytics Cookies (Performance Cookies)

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously or pseudonymously. This includes data about which pages are visited most, how long users stay on each page, where traffic originates, and what errors users encounter. This information helps us continuously improve our website.

We may use third-party analytics services. Any such services are configured to anonymise IP addresses and are subject to data processing agreements with FORKLIFT CORP.. Your consent is required before analytics cookies are placed on your device.

4.4 Cookie Consent Cookies

When you interact with our cookie consent banner, we set a consent-record cookie on your device. This cookie records the choices you have made (accepted, declined, or customised) so we do not display the consent banner on every page load. This record is itself considered a functional/essential cookie and is necessary for our compliance obligations.

5. Detailed Cookie Table

The following table provides specific details about the cookies currently used on our website. Please note that the list may be updated periodically as our services evolve.

6. Third-Party Cookies and External Resources

Our website may load resources from trusted third-party providers. When these resources are loaded, those providers may set their own cookies on your device. We do not control third-party cookies and encourage you to review the respective privacy and cookie policies of these providers.

Third-party services that may place cookies or load resources include:

• Google Fonts — We may use Google Fonts to display typographic styles. Google may log the request, including your IP address and the URL of our page. See Google’s Privacy Policy.
• Google Analytics — Used to collect anonymous site usage statistics. IP anonymisation is enabled. See Google’s Privacy Policy.
• Content Delivery Networks (CDNs) — JavaScript libraries or stylesheets may be served from CDN providers such as jsDelivr or Cloudflare. These may log your IP address for security and performance purposes.

We take steps to minimise third-party data sharing by configuring services with privacy-enhancing settings and entering into data processing agreements where required by law.

7. Cookie Consent Mechanism

In accordance with PIPEDA and Quebec’s Law 25, which requires meaningful consent before the collection and use of personal information (including through cookies that identify individuals), we operate a cookie consent banner on our website.

When you first visit our website, a consent notice will appear informing you of our use of cookies. You have the following choices:

• Accept All Cookies — You consent to essential, functional, and analytics cookies.
• Accept Essential Only — Only strictly necessary cookies will be placed; functional and analytics cookies will not be activated.
• Manage Preferences — You may toggle individual cookie categories on or off before submitting your preference.

Your consent choice is stored in the cookie_consent cookie for up to 12 months. After this period, or if you clear your cookies, you will be asked again. You may withdraw or change your consent at any time by clicking the “Cookie Settings” link in our website footer.

We do not use dark patterns or deceptive design in our consent mechanism. Declining non-essential cookies will not result in denial of access to our core website content.

8. Managing and Disabling Cookies in Your Browser

In addition to using our consent banner, you can control and delete cookies directly through your browser settings. Please note that disabling essential cookies may impair the functionality of our website. Below are instructions for the most commonly used browsers:

8.1 Google Chrome

1. Click the three-dot menu icon in the upper-right corner of the browser window and select Settings.
2. Scroll down and click on Privacy and security, then select Cookies and other site data.
3. Choose your preferred setting: “Block all cookies,” “Block third-party cookies,” or manage site-specific exceptions.
4. To delete existing cookies, go to Privacy and security > Clear browsing data and select Cookies and other site data.

8.2 Mozilla Firefox

1. Click the hamburger menu icon (three horizontal lines) in the upper-right corner and select Settings.
2. Click on Privacy & Security in the left panel.
3. Under Enhanced Tracking Protection, choose your preferred blocking level (Standard, Strict, or Custom).
4. To delete cookies, scroll to Cookies and Site Data and click Clear Data.

8.3 Apple Safari

1. Open Safari and click Safari in the top menu bar, then select Preferences (or Settings on newer versions).
2. Click on the Privacy tab.
3. Check “Block all cookies” to prevent all cookies from being stored, or use “Prevent cross-site tracking” to block third-party cookies while allowing first-party cookies.
4. To delete existing cookies, click Manage Website Data and then Remove All or select specific sites.

8.4 Microsoft Edge

1. Click the three-dot menu icon in the upper-right corner and select Settings.
2. Go to Cookies and site permissions then Manage and delete cookies and site data.
3. Toggle “Block third-party cookies” as desired, or manage exceptions for specific sites.
4. To clear cookies, click See all cookies and site data and then Remove all.

For other browsers or mobile devices, please refer to your browser’s official help documentation. You may also visit www.allaboutcookies.org for comprehensive guidance on managing cookies across many platforms.

9. Impact of Disabling Cookies

We want to be transparent about the potential consequences of restricting or disabling cookies when you visit our website:

• Essential cookies disabled: Core website functionality may break. You may be unable to submit forms, navigate securely, or maintain a session. We strongly recommend keeping essential cookies enabled.
• Functional cookies disabled: The website will still work, but it will not remember your preferences between visits. You may need to re-enter settings each time you visit.
• Analytics cookies disabled: We will lose the ability to track anonymous usage statistics. This has no direct impact on your experience but limits our ability to improve the site based on real usage data.

Disabling cookies in your browser will apply across all websites you visit, not just ours. You may wish to use your browser’s “exception” or “allow” list to permit cookies only from websites you trust.

10. Canadian Privacy Law Compliance

FORKLIFT CORP. is subject to Canadian federal and provincial privacy legislation. Our use of cookies is governed by the following legal framework:

• Personal Information Protection and Electronic Documents Act (PIPEDA): We collect only the personal data that is necessary for the identified purposes. We obtain meaningful consent before collecting personal information through non-essential cookies.
• Quebec Law 25 (An Act to modernize legislative provisions as regards the protection of personal information): For visitors in Quebec, we comply with the enhanced transparency and consent requirements introduced by Law 25, including providing clear information about the purposes of data collection, obtaining opt-in consent for non-essential cookies, and ensuring individuals can withdraw consent at any time.
• Alberta’s Personal Information Protection Act (PIPA) and British Columbia’s PIPA: To the extent these provincial laws apply, we similarly obtain meaningful consent and allow individuals to access or withdraw consent regarding personal information collected through cookies.

Individuals in Canada have the right to request access to their personal information, request corrections, withdraw consent, and file complaints with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca.

11. Data Retention

Cookie data is retained only for as long as necessary to fulfil the purposes described in this policy. Specific retention periods are listed in the cookie table in Section 5. Where cookies are linked to personal data stored on our servers (for example, session identifiers tied to form submissions), that data is handled in accordance with our Privacy Policy, which is available on our website.

When cookie data is no longer needed for the stated purpose or when you withdraw consent, it is either deleted automatically upon expiry or you may delete it manually through your browser settings as described in Section 8.

12. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through a notice on our website or via email.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after changes have been posted constitutes your acknowledgement of the updated policy. If changes require your renewed consent (for example, if we introduce a new category of non-essential cookie), we will present a new consent prompt.

13. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and personal data, please contact us using the details below. We are committed to responding to all inquiries in a timely manner, and no later than 30 days from receipt as required under PIPEDA.

You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada:

This Cookie Policy was prepared for FORKLIFT CORP. and is effective as of the date last updated above. It applies to all pages served under our website domain. This document does not constitute legal advice. For specific legal questions, please consult a qualified Canadian privacy lawyer.